I’m Ready to Get Treatment for My Eating Disorder, Now What?

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If you or a loved one are struggling with an eating disorder and looking for specialized eating disorder treatment, our admissions team is the place to start! Staffed by caring, compassionate, and knowledgeable staff, our admissions team can help individuals concerning eating behaviors and connect them with experienced clinicians who can start them on the road to recovery.

Kylee Kulow, an Admissions Specialist at The Emily Program, was interviewed for this glimpse into our admissions process. Kylee enjoys communicating with clients and helping them start their personal journey to recovery from an eating disorder. Knowing she can connect and work collaboratively with clients on their personal goals is something special to her. In her free time, you can find her at the lake, with her family camping and boating, spending time with her husband and golden doodle, Juno, or enjoying the farmers market.

Q: Who is the admissions team?

Kylee: The admissions team is the first contact potential clients will speak with when starting the process of coming to The Emily Program for treatment. The team also helps callers who are seeking information about treatment for their family members, loved ones, and friends. Team members are available 7 days a week to provide exceptional service over the phone to help ease any anxiety, fear, or concern a person may have when making the decision to seek treatment or taking the first step to seek support. The admissions team is always happy to answer questions and talk about the services offered at The Emily Program, as well as how to get started.

Q: What is the admissions process like?

Kylee: We know that calling to make an appointment can be nerve-wracking, which is why the admissions team is there to help guide individuals through the process of seeking treatment. When reaching out to The Emily Program, admissions will start learning a bit about the person calling and obtaining insurance information, which is then followed by asking about ten questions related to their eating concerns and symptoms. From the screening questions, along with self-report questionnaires completed by the individual, and a discussion with the therapist, all three will determine the support needed. The goal is always to provide individualized care for each client that can lead them to recovery and healing.

Q: What are some tips for helping your loved one make the first call?

Kylee:  At The Emily Program, we understand helping a loved one can be difficult. So, you can offer to make the call for them to gather basic information. Or, you can make the call together! Here are some more tips and advice we give when individuals are helping a loved one make a call to come in for their first appointment with The Emily Program. 

    • Make sure to have open communication with your loved one. Let them know you are there to support them and be sensitive to their feelings.
    • Exhibit openness and ask your loved one how you can help while comforting them during this challenging time
    • Listen to your loved one without judgment while they explain their eating concerns and symptoms.
    • Be supportive, encouraging, and loving. Here is a link to our 15 Tips for Families & Friends.

Are you ready to start your journey to recovery? Do you want to reach out on behalf of a patient, friend, family member, or loved one? If so, give us a call at 1-866-364-5977 or fill out our web form here.

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