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Coronavirus Response — COPY

Coronavirus Response

  • Last updated March 30th

    A message from The Emily Program

    Clients, Families and Friends,

    We are continually monitoring the escalating situation with coronavirus and its spread. We know this situation continues to add to anxieties and concerns. The Emily Program is committed to supporting clients, families, and staff as this situation evolves.

    The Emily Program's top priority is the safety of our clients and staff. We have implemented and are continually updating policies and processes to ensure that our sites and programs continue to create a safe care and work environment.

    Our task force of medical, clinical, and executive leadership meets daily, and as needed during each day, to ensure safety, update plans, institute new procedures, answer questions and keep all staff, clients and families informed. These efforts are working to ensure our teams can access the latest information and act quickly. We continue to take stringent precautions around screening clients entering treatment, enhanced preventative behaviors, and are ensuring we are informed regarding appropriate community resources.

    We will continue to ensure that we have the safest environment possible for all.

    Warmly,

    Dave Willcutts headshot

    Dave Willcutts,
    Chief Executive Officer

    Mark Warren headshot

    Mark Warren,
    Chief Medical Officer


    Questions?

    Medical leadership staff will be available to address any questions or concerns you may have:

    Pacific Northwest: Kathleen Fugere, ARNP-BC Kathleen.Fugere@emilyprogram.com

    Midwest: Mary Bretzman, M.D., Mary.Bretzman@emilyprogram.com

    East: Mark Warren, M.D., Mark.Warren@emilyprogram.com

  • The Emily Program is committed to keeping clients and staff safe, keeping our sites open and continuing to provide essential and exceptional care to clients struggling with eating disorders.

    We have established a COVID-19 Task Force which includes executive leadership, clinical, medical and operational staff. The task force meets multiple times each day to monitor frequently fluctuating recommendations from the Center for Disease Control, World Health Organization and other resources to ensure our policies and procedures meet the latest guidelines to limit exposure to the virus. Our goal is to implement the most clinically-appropriate plans to detect, protect and respond should anyone in our care show symptoms of this virus.

    To date, The Emily Program has taken the following steps to ensure the health and safety of our clients and staff:

    • Clients, visitors and staff are screened for exposure to the disease before they are allowed to enter our sites
    • Clients and staff are screened at least once each day to monitor for symptoms of illness, e.g. fever
    • Strict protocols have been established to respond to clients or staff who exhibit symptoms of COVID-19
    • Hand hygiene products are easily accessible throughout our sites
    • Instruction and signage directed at clients and staff related to proper handwashing; covering coughs and sneezes; avoiding touching nose, eyes and mouth, etc.
    • Intensive and frequent cleaning and disinfecting of objects and surfaces
    • Restricting or reducing the number of visitors who enter our sites. Currently, no visitors will be allowed into residential treatment sites with the exception residential facilities that serve adolescents. Loved ones of adults can be present during the admission process (if they are screened) but they will not be allowed into the care setting.

    • Signs are posted at all entrances that ask clients, staff, visitors, and others not to enter if they have signs of illness (such as fever or cough).
    • All clients, staff, and visitors are screened for potential illness.
    • Following guidance from local, state, and federal health agencies regarding screening and follow up
  • Telehealth services have been expanded to include intensive outpatient and day programs (IOP and PDP/IDP) to reduce traffic in and out of our sites and prevent the spread of infection. Visit our telehealth page for more information on services.

  • Employees are advised not to travel domestically or internationally at this time, unless necessary. If travel is necessary, we recommend employees be diligent, exercise caution, take preventive actions (e.g. washing hands, not touching your face, sneeze into elbow, etc.), and seek out guidance from the CDC.

  • Our residential sites are restricting visitors at this time. We are supporting virtual visits to continue to support clients and families through these exceptional times.

    The Emily Program is closely monitoring developments related to the progression of COVID-19. This policy is subject to change based on the latest recommendations from the CDC, World Health Organization and state departments of health.

  • If I have a fever and cough should I still come to treatment at The Emily Program?
    No, we are screening clients and these symptoms would indicate you should be home and resting until you are fever-free for 72 hours and no longer have a cough.

    Can The Emily Program test for coronavirus at our sites?
    No, all testing is done through the regional health departments in collaboration with the CDC. We do not have these capabilities and will direct clients to a medical healthcare facility.

    Can visitors still come to The Emily Program sites?
    Our residential sites are restricting visitors at this time. We are supporting virtual visits to continue to support clients and families through these exceptional times.

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Coronavirus Response

Coronavirus Response

  • Last updated March 30th

    A message from The Emily Program

    Clients, Families and Friends,

    We are continually monitoring the escalating situation with coronavirus and its spread. We know this situation continues to add to anxieties and concerns. The Emily Program is committed to supporting clients, families, and staff as this situation evolves.

    The Emily Program's top priority is the safety of our clients and staff. We have implemented and are continually updating policies and processes to ensure that our sites and programs continue to create a safe care and work environment.

    Our task force of medical, clinical, and executive leadership meets daily, and as needed during each day, to ensure safety, update plans, institute new procedures, answer questions and keep all staff, clients and families informed. These efforts are working to ensure our teams can access the latest information and act quickly. We continue to take stringent precautions around screening clients entering treatment, enhanced preventative behaviors, and are ensuring we are informed regarding appropriate community resources.

    We will continue to ensure that we have the safest environment possible for all.

    Warmly,

    Dave Willcutts headshot

    Dave Willcutts,
    Chief Executive Officer

    Mark Warren headshot

    Mark Warren,
    Chief Medical Officer


    Questions?

    Medical leadership staff will be available to address any questions or concerns you may have:

    Pacific Northwest: Kathleen Fugere, ARNP-BC Kathleen.Fugere@emilyprogram.com

    Midwest: Mary Bretzman, M.D., Mary.Bretzman@emilyprogram.com

    East: Mark Warren, M.D., Mark.Warren@emilyprogram.com

  • The Emily Program is committed to keeping clients and staff safe, keeping our sites open and continuing to provide essential and exceptional care to clients struggling with eating disorders.

    We have established a COVID-19 Task Force which includes executive leadership, clinical, medical and operational staff. The task force meets multiple times each day to monitor frequently fluctuating recommendations from the Center for Disease Control, World Health Organization and other resources to ensure our policies and procedures meet the latest guidelines to limit exposure to the virus. Our goal is to implement the most clinically-appropriate plans to detect, protect and respond should anyone in our care show symptoms of this virus.

    To date, The Emily Program has taken the following steps to ensure the health and safety of our clients and staff:

    • Clients, visitors and staff are screened for exposure to the disease before they are allowed to enter our sites
    • Clients and staff are screened at least once each day to monitor for symptoms of illness, e.g. fever
    • Strict protocols have been established to respond to clients or staff who exhibit symptoms of COVID-19
    • Hand hygiene products are easily accessible throughout our sites
    • Instruction and signage directed at clients and staff related to proper handwashing; covering coughs and sneezes; avoiding touching nose, eyes and mouth, etc.
    • Intensive and frequent cleaning and disinfecting of objects and surfaces
    • Restricting or reducing the number of visitors who enter our sites. Currently, no visitors will be allowed into residential treatment sites with the exception residential facilities that serve adolescents. Loved ones of adults can be present during the admission process (if they are screened) but they will not be allowed into the care setting.

    • Signs are posted at all entrances that ask clients, staff, visitors, and others not to enter if they have signs of illness (such as fever or cough).
    • All clients, staff, and visitors are screened for potential illness.
    • Following guidance from local, state, and federal health agencies regarding screening and follow up
  • Telehealth services have been expanded to include intensive outpatient and day programs (IOP and PDP/IDP) to reduce traffic in and out of our sites and prevent the spread of infection. Visit our telehealth page for more information on services.

  • Employees are advised not to travel domestically or internationally at this time, unless necessary. If travel is necessary, we recommend employees be diligent, exercise caution, take preventive actions (e.g. washing hands, not touching your face, sneeze into elbow, etc.), and seek out guidance from the CDC.

  • Our residential sites are restricting visitors at this time. We are supporting virtual visits to continue to support clients and families through these exceptional times.

    The Emily Program is closely monitoring developments related to the progression of COVID-19. This policy is subject to change based on the latest recommendations from the CDC, World Health Organization and state departments of health.

  • If I have a fever and cough should I still come to treatment at The Emily Program?
    No, we are screening clients and these symptoms would indicate you should be home and resting until you are fever-free for 72 hours and no longer have a cough.

    Can The Emily Program test for coronavirus at our sites?
    No, all testing is done through the regional health departments in collaboration with the CDC. We do not have these capabilities and will direct clients to a medical healthcare facility.

    Can visitors still come to The Emily Program sites?
    Our residential sites are restricting visitors at this time. We are supporting virtual visits to continue to support clients and families through these exceptional times.

Read more

Alisha Hanson

Alisha Hanson headshot

Alisha Hanson

Director of Human Resources

Alisha Hanson is The Emily Program’s Director of Human Resources. In this role, she oversees all facets of HR operations including but not limited to, recruitment/ selection, retention, employee engagement, benefits and compensation. She also leads the Credentialing and Learning and Development teams. Alisha has worked in healthcare for the past 12 years, 7 years in acute care and the last 6 years in behavioral health.

Alisha has a strong passion for working in organizations whose mission is to make a difference in people’s lives. 

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Kate Norris, J.D.

Kate Norris

Kate Norris, J.D.

General Counsel and Chief Compliance Officer

Kate leads the Legal, Compliance, and Medical Records functions for The Emily Program. She studied law at the University of St. Thomas School of Law in the Twin Cities and worked in a variety of capacities within the medical device industry, legal technology, and public defense prior to joining The Emily Program 5 years ago. She is a current adjunct professor at the University of St. Thomas School of Law and a frequent speaker in university classes and various legal and compliance conferences. Kate has a passion for expanding access to care for adults and adolescents with eating disorders and works closely with government entities in her work to achieve that objective.

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Doug Foote

Doug Foote headshot

Doug Foote

Chief Operating Officer

Doug Foote is The Emily Program’s Chief Operating Officer. He is accountable for the operational and financial performance of The Emily Program’s residential and outpatient treatment sites, as well as IT. Doug has a unique background, leading organizations for 20+ years in healthcare and insurance services including behavioral healthcare, home healthcare, podiatric healthcare, and long-term care insurance administration.

Doug is known for his ability to ensure delivery on complex initiatives such as mergers and acquisitions, integrations, separations, conversions, transformations, cost reductions, and other large-scale strategic endeavors. He also has a long history of community involvement, most notably as a veteran volunteer firefighter/EMT.

It is Doug’s passion to provide The Emily Program’s healing services to all those in need. He is inspired by the eating disorder experiences of family and friends.

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Tim Nafstad

Tim Nafstad headshot

Tim Nafstad

Senior Director of Finance

Tim has twenty-plus years in finance leadership roles, including fifteen years in healthcare services spanning dialysis operations, home healthcare, home infusion and behavioral & residential services. Most recently, Tim was Vice President of Finance and Business Operations at BrightSpring Health Services, and prior to that served as Sr. Director of Finance for DaVita Healthcare Partner’s largest operating group helping to lead 400+ dialysis centers in the Upper Midwest in delivering the highest quality care in the dialysis industry. Tim also served for five years as Corporate Controller of a $500M multi-site, multi-national manufacturing firm.

Tim joined The Emily Program in April 2018, becoming a member of the executive team in partnership with The Emily Program’s expert caregivers working to provide exceptional care to all of its clients.

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