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June 14, 2024

Staff Spotlight, Rachel Witt

Staff Spotlight, Rachel Witt

Tell us about yourself! 

My name is Rachel Witt (she/her), and I’m a Client Account Specialist with Accanto Health, the parent company of The Emily Program and Gather Behavioral Health. I started with The Emily Program in June 2021 as part of the scheduling team, then moved to the client account team at the end of 2022.

What does the role of a Client Account Specialist entail?

Paying for services is often a stressful experience, especially when clients are struggling with their mental health. Our team works to lift some of this stress by informing clients about their insurance coverage, helping them prepare for possible costs, and offering payment options.

What have our clients taught you?

Everyone has a different struggle and a different story. Often, the most important thing you can do is listen and validate.

Where did you work before joining Accanto?

I used to work as a Behavioral Therapist at the Minnesota Autism Center. It was a challenging but very rewarding job; there was never a dull moment!

What do you like to do when you aren’t working?

I love to read, hike, play sand volleyball, have game nights with friends, try new restaurants, and spend plenty of time with my cats.

What are you most looking forward to this summer?

This will be my first summer with a paddleboard. I can’t wait to get on the lake and soak up some sun!

Get help. Find hope.