What will your insurance pay?

Step one: Call your insurance provider

You and your loved ones are the best advocates for your own benefits. The Emily Program will contact your insurance company for a general quote of benefits after scheduling your intake appointment; however, if you would like to determine how much of the cost of your care you are responsible for, you must contact your insurance provider personally.

Our insurance verification tool will help guide you through this conversation. This tool includes everything you will need to have ready for the phone call to your insurance company to get an estimate of your insurance benefits while you are at The Emily Program.

If you continue to have trouble receiving adequate coverage from your insurance company or if you’re unclear on some of the terminology, please read our:

If you are unable to get the information you need, another option is to call your insurance company’s ‘Health Advocate’ or ‘Case Manager’ department. These insurance representatives are dedicated to helping you understand and navigate your benefits. (Look for a phone number or other contact information on the back of your insurance card.)

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