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The Emily Program is committed to keeping clients and staff safe, keeping our treatment centers open, and continuing to provide essential and exceptional care to clients struggling with eating disorders. To ensure the highest level of safety and minimize any potential exposure to COVID-19, we monitor and implement the latest recommendations from the Centers for Disease Control, World Health Organization, and other trusted resources.

Refer to The Emily Program’s Safety Protocols document for additional details.

Virtual treatment services are offered for intensive day and outpatient programs (PHP/IDP and IOP) and individual outpatient sessions.

See our Virtual PHP/IDP and IOP brochure for details on virtual intensive programs for adults and adolescents.

Visit our Virtual Treatment page for more information on services.

If I have a fever and cough, should I still come to treatment at The Emily Program?
No, we are screening all clients, staff, and visitors. All entrances have posted signs that ask clients, staff, visitors, and others not to enter if they have signs of illness (such as fever or cough).

Will I be asked to wear a medical/flat mask if I attend treatment in person?
As of April 17th, 2023, medical/flat masks are optional in all Emily Program facilities. 

Can The Emily Program test for coronavirus at our treatment centers?
Yes. We now offer PCR on-site testing at all Emily Program locations.

Are clients and staff required to be vaccinated?
No, we are not requiring COVID-19 vaccinations at this time for staff or clients. We will, however, be tracking whether staff and clients are vaccinated so that we can keep people safe.

How can I get vaccinated?
We strongly encourage you to get vaccinated. Please contact your health provider or search online for vaccination availability near you. COVID-19 vaccination is free and/or covered by insurance. The Emily Program is not offering vaccinations.

Can visitors still come to The Emily Program treatment centers?
Residential clients may have up to two visitors (parent/legal guardian, partner, sibling, etc.) visit during on-site visiting hours. Visitors will be screened upon arrival. We are supporting virtual visits to continue to support clients and families through these exceptional times.

Which levels of care are available in person at this time?
Residential treatment takes place on-site. PHP, IDP,  and IOP are available in-person and via telehealth, as are individual outpatient services. Call 1-888-364-5977 to learn what is available in your area.

Will my insurance continue to cover telehealth treatment?
We understand that insurance coverage for telehealth may be a concern. We do not yet have clear information on whether insurance providers will change their telehealth coverage policies. If there is a shift, we do expect to have adequate notice so we can, in turn, give adequate notice to our clients.

Additional questions

Medical leadership staff are available to address any other questions or concerns you may have:

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